Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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And Mark is the first to call out the nut jobs that will abuse the techniques he shares. I’d love to hear from you regarding this book and any feedback you have as you give some of these concepts and techniques a try. This proves that you cannot please every one.

Nine Core Rules 1. Aug 30, Rebecca rated it it was amazing. Overall it was good.

We can’t wait to comment or voice an opinion without having heard it all. But, if you’ve read other books of a similar type, you can probably pass on this one and not miss much. Exceptional Service, Exceptional Profit: To see what your friends thought of this book, please sign up.


It causes us to focus, become determined, and test our mettle. goullston

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

I can’t think of anyone who wouldn’t –customer service staff, managers, salespeople, parents, you name it As much as we may want to shut down our own Facebook accounts to get back some time and stop stalking people we don’t talk to anymore, we don’t. The author presents his work with a worldly view that at times was weird to hear, as in “reptile brain, mammal brain, human brain”, but when taken in a biblical context, he borrows what God laid out in His word ages ago.

Back cover copy “Goulston provides brilliant yet doable techniques for getting through to others. The same goes for an apology. So how can you know how others perceive you? This really spoke to me, I appreciated the authors tone and ideas.

You must work within the cycle.

Just Listen : Mark Goulston :

Mar 31, TarasProkopyuk rated justt really liked it Shelves: May 10, Norm Konzelman rated it really liked it. Following, I briefly address each of Goulston’s nine core rules and twelve quick techniques: Cause people to look up with their eyes and reflect on your question – you’ll make a better connection with them than if your question is transactional.

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Integrate to more complex situation.

I just ordered a copy from amazon, this book has so much information that will help me in my personnel life and professional life.


This is where transformative relationships begin to take place. Ironically, it’s what the author himself points out in chapter 19 as a fatal flaw: Provide us the big picture of the persuasion cycle – not too wast time to discuss why this matter. If you’ve yet to explore areas like coaching, emotional intelligence, and communication, I’d give it a read, but wouldn’t expect to be blown away.

Book Review: Just Listen by Mark Goulston

How often do you do that? Steer clear of toxic people: It was well done. You can apply the practical principles of this book to your personal and professional relationships.